Yak

Support

We usually reply within 2 business days.

Email us at [email protected]. Please include your iPhone model, iOS version, and the app version (shown in the app's Settings).

Frequently asked questions

How do I cancel my subscription?

On your iPhone, open Settings → [your name] → Subscriptions → Yak and tap Cancel Subscription. Cancel at least 24 hours before your renewal date to avoid the next charge. You keep access until the end of the current period.

How does the free trial work?

The yearly plan includes a 7-day free trial for eligible new subscribers. If you cancel before the trial ends, you won't be charged. The weekly plan has no free trial.

I bought a subscription but the app doesn't show it.

Open Yak's paywall or Settings and tap Restore Purchases, making sure you're signed in with the same Apple ID you used to subscribe.

Can I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Does Yak need an account?

No. There's no sign-up. Your saved words and progress are stored on your iPhone. Deleting the app deletes them.

Which iPhones are supported?

Yak requires iOS 17 or later (iPhone XR, XS, SE 2nd generation, and newer).

Report content / copyright (DMCA) notice

Yak uses public-domain and U.S. government material and credits every source. If you believe a clip infringes your copyright or should not appear in the app, email [email protected] with the subject “Content report”. We review every report and remove content promptly where appropriate.

For a formal copyright notice under the U.S. Digital Millennium Copyright Act, please include:

  1. Your physical or electronic signature.
  2. Identification of the copyrighted work you claim is infringed.
  3. Identification of the clip in Yak (its title and source shown on screen, or a screenshot) and where it appears.
  4. Your name, address, telephone number, and email address.
  5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  6. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Postal address for notices: Viral App Brewery Pte. Ltd., 20 Collyer Quay #11-05, Singapore.